Findingchum requests information for the user’s profile including demographic location, email, age, address, sex, name, payment details, preferences in the partner section, phone number, interest while registration, and personality facets.
Such kind of details are easily available on our website but it is only viewable to the user who has been logged into the Findingchum account. Whereas, the user has complete authority to not provide all these details at all times without approving to register with Findingchum.
The information that we collect from yours is just to become a registered user on our website to ensure we provide the best of our services and enhance the quality of your experience from the services.
This privacy policy reveals Findingchum’s privacy practices to handle the details gathered at our website.
The user’s Personally Identifiable Information are used to recognize the user as an individual whereas the user’s Non-Personally Identifiable Information are not helpful for recognizing the user individually. For offering high-quality services, recommendation matches, and suggestion, the Findingchum make use of these details gathered at our website. This information is also helpful for us for accessing user preferences, processing payments, and compatibility aspects.
The details collected on our website can be used to troubleshoot problems, resolve disputes, measure gauge for surveys, collect receivables for surveys on user interest, detect fraud, inform users about offers and promotions, enforce terms and conditions, identify other criminal activity, and enforce other related policies.
The User confirms and agrees his/her consent to providing all this information to Findingchum by registering and consenting to the terms and conditions and other related policies at our website. This is important, lawful, and permissible. Our services and products might include third-party services or products.
When you utilize our services and products, they might use the information that was collected to serve you. By communicating with Findingchum, a user can withdraw their consent also they can at all times discontinue the use of our services and site. In the scenario of the user requesting to opt to withdraw such consent, the Findingchum will no under any obligation to provide services nor it will be liable for services offered till then.
The information provided by the user on this website can come to Findingchum through given sources:
Cookies: To keep a track or record of some kind of information ‘cookies’ are mainly used. Cookies are the very tiny files that are stored on the computer of your users that permit Findingchum to calculate the total number of visitors to their website and differentiate the repeated customers from all new visitors. Findingchum will be able to track user trends and safe user preferences because of Cookies.
Please note, suppose user browser is in active stage to remove all your cookies, then the experience of user may not be similar and in some case the website might not perform properly. To any Personally Identifiable Information, the cookies are not linked. Thus, the users who are not accepting the cookies must take all the responsibility of cookies for any loss of functionality.
Log files: Every time when a user visits the website, the server of Findingchum will automatically store the details from the browser of the user (for example browser type, IP addresses, referring/exit pages, internet service provider, date/time stamp, platform type, number of clicks and more) to administer the website, analyze the trends, track visitor movement in aggregate, prevent fraud, and store broad demographic information. All these details will give an idea of which section of a website the user visits. Externally the log files are not shared.
Web Beacons:
‘Web beacons’ are considered as the tiny transparent graphic images which are mainly used in correspond to the cookies to personalize the website for users and to gather the limited set of information about the site’s visitors. In email communications, web beacons can be used in order to understand the customer’s behavior. To any Personally Identifiable Information, the web beacons are not linked.
Information about the user: When the user is the recipient of the services and registered user then Findingchum will gather a wide range of information about your user. The user needs to offer answers to the Findingchum compatibility assessment for acquiring the services. The answers gathered by the users will be used by our Findingchum specialists to create a personality profile of that particular user so that it will help to match your profile with your compatible partners.
All the compatibility assessments taken by individuals for user personality that held in Findingchum will be confidential, whereas some other Non-Personally Identifiable Information including occupation, first name, colors, height, eyes, skin, etc will be used to create the user profile i.e. “My profile”. There is the possibility of displaying the details of a user such as recent login date, marital status, and other profile information to the recommended matches users. The videos and images given by the user are a small part of the profile’s content, the user confirms as well as agrees that this information might be available to the users of services and user’s matches. As mentioned in this privacy policy page that in any case the information of the user’s Personally Identifiable Information will not be shared with any other third party.
Mobile analytics: Mobile analytics software is important as it will assist Findingchum to understand the mobile software functionality better on user phones. This kind of software might store information including the events that appear in the application, how many times the users are using applications, where the downloaded application, performance data, and aggregated usage. To any Personally Identifiable Information, these details are not linked.
Payment/purchase information: The Findingchum might need address, user name, email address, phone number, and credit card information to process purchases and payments. These details are required to process user orders. Findingchum maintains strict security guidelines with respect to the possession, storage, and managing of such information and protecting it opposing the authorized access.
It is clearly stated that Findingchum does not store the credit card information of any user. The transaction made on Findingchum is permitted and is processed by different payment gateways directly without providing details to Findingchum. However, all the debit or credit card information is stored with an authorized payment gateway. The Findingchum will only store information related to debit or credit cards for cases where is under subscription or auto-renewal services.
Telephone calls and emails: For registering to our website and availing services, the user will be asked for an email address. The main reason we use emails is for transaction purposes (for example confirmation for credits, registration with the website, notifying of matches) and promotional use (for example new services, newsletters, special discounts, etc).
Demographic data: On the website, demographic data might be collected. To customize the user experience at our website, this data is used. Displaying the content that might interest them and showcasing the content as per their preferences. With advertisers, this information might be shared on non-personally identifiable basis.
Mobile devices: The device information will be collected (including model, mobile device ID, and manufacturer) in case a user is using mobile devices to access our website or if he/she has registered their mobile devices. Also, some other device information will be collected including version information, operating system, and IP address.
Information regarding user friends: Our website might urge users to refer our services to their friends by sending us an email address or name of the friend. In our database, this information will be stored and thus one-time email will be sent containing the name of the user and inviting a referred person to visit our website. Instructions will be included in such email to guide how to remove their details from the database of Findingchum. The user of Findingchum does agree that it will not abuse this feature by mentioning the addresses and names of those who are not showing interest in our services.
Online Survey Data: During any voluntary member surveys, the details may be shared from time to time. Users will be asked to participate in surveys because it will help us in improving all our services. Any Personally Identifiable Information is not linked by survey responses. Thus all responses are unidentified.
Public Forums: Our findingchum website has the functionality of blogging as well as our website does contain some of the posts which are related to relationships and dating and these posts are available to the visitors and users of our website. Any kind of details mentioned in the comment section of the blog section will be public details and thus the user is expected to confirm that the user will be cautious while showing or mentioning any personally identifiable information. Users will need to contact Findingchum at support@findingchum.com if they have a request to delete any personal details from any blog. In very rare cases, the findingchum will not be able to delete the information from the blog. In such cases, the Findingchum will inform the user about such incapability.
Use for verification checks: The user is known to the fact that he/she confirms to receive the services provided by our website, It has to guarantee important verification checks. Also, the user agrees that the details provided for the verification check are correct and true and is provided with complete knowledge that this information will be used by Findingchum and is an authorized third-party expert service provider for such verification. For offering a richer experience the verification check is taken solely. Anonymous and confidential will be your verification process and will not be shared with another third party.
Use for research: Additionally to all the points mentioned above, the user also agrees to permit Findingchum to unknown use the details from user experience to not discontinue our research into successful relationships. In academic journals, this research can be published which is conducted by behavior and psychologists research scientists. All the responses of users will be kept unknown and will not be published anywhere else.
Disclosure of your information
Disclosure to the matches of users. For offering the services Findingchum will disclose verification results and user profile information to suggested/recommended matches. The profile information, photos, and other details posted by the user will be offered for viewing only.
Findingchum can make features accessible enabling the user matches to share user profile information including images with social network members. With user matches the user contact details will never be shared.
The User confirms and agrees that verification requests of non-abidance made by Findingchum will render the registered account at terminable of the site at the instance of Findingchum without any recourse. Findingchum is justified and authorized in taking any action necessary on these refusals by users.
User understands and agrees that Findingchum or its third-party expert service provider and their associates are not the creator or author of details coming in verification checks. Under these limitations and premise, Findingchum or its associates or its service experts do not warrant validity, accuracy, and completeness of the content of verification checks.
Findingchum clearly disclaims that the verification checks will suit the expectation and aspirations of users and will be performed in an uninterrupted manner. The existence of information and facts provided by the user is verified by the verification checks, the authenticity of facts is not verified by itself.
Disclosure By Law: User agrees and acknowledges that Findingchum may disclose details that the user provides if it is needed to do by law when requested by a third party or if it is Findingchum sole discretion, suppose that disclosure is sensible to
- Protect the health of someone and stay safe like when violence and harm against any person is threatened ‘or’
- for investigative purposes.
- Defend or protect Findingchum’s or third party’s property or rights.
- Comply with orders, requests, and laws from any legal process or law enforcement.
Search engine: Some sections of user-profiles may be accessible to crawlers of search engines and it might help you to get appear in internet search results, but in such search results, no Personally Identifiable Information will be included.
Details transferred as a result of the sale of the business. Findingchum might sell or buy the assets, on the basis of transaction, user personally identifiable information might be one of acquired and transferred assets.
Links or access from other web presence
From third-party websites, the user should be able to access the content and account. The best example of this is social networking website. From site to site the practices and privacy policies of such websites that relate to information user discloses may differ from each other.
To review the practices and policies the user is encouraged of these websites to make sure that the privacy of information user submits on their website do not generate any problem and it is consistent with how website user desired the details must be treated.
Findingchum is not answerable for practices or privacy policies or the content of any other website that might be linked to or from, provide access to, this site, including any other third party advertisers or social networking websites whose offerings are needed the user to navigate a way through our website.
Information Sharing
With any other third party, Findingchum does not sell, rent or share any sensitive or personal information of users other than as mentioned on the privacy policy page.
Opt-out provisions
Users have permission to opt-out or opt-in of any promotional/marketing/newsletter mailings. In the case of opting out provisions of policies and terms and conditions will become applicable. However, Findingchum has the right to send a service-related message without providing the facility of opt-out to the user. The information and account settings can be updated by the user at any time. As well, Findingchum can cancel the registration of users, as per the request of users, and can block or remove personally identifiable information from the database. Thus, even after termination and deletion of a user account the details will remain in archives as needed by the law, and managing of same corresponds with the applicable law of provisions and as suggested by the agency of government from time to time.
With the registered email address, you can contact the support team at support@findingchum.com with a request to remove your data from all of our records.
Security Practices
Findingchum follows the harsh security techniques and requirements for managing personal and sensitive information. With the guidelines set under law, these requirements and techniques are completely compliant. Findingchum is accessible through authorized personnel.
The terms and conditions that are logged under information are shared with respective personnel only on the basis of knowing the intention of providing services or completing the traction. With Findingchum, all these representatives handling details under these provisions come under the contractual confidentiality obligation.
While a very small step that Findingchum takes is to safeguard the confidentiality of the user’s personal details by using the website, However, the User confirms and agrees that Findingchum is not liable for disclosure because of errors in unauthorized acts and transmission of third parties.